PRIVACY POLICY

You decide what happens to your information — and we’re here to honor that.

How We Receive Your Data

We receive your personal information in two primary ways: when you actively provide it during a purchase — including your full name, shipping address, billing address, and email address — and automatically as you browse our website, where your device’s IP address is recorded. No data flows to us outside these contexts.

Why We Hold It

We hold the information you give us solely to process your order, coordinate delivery, and verify payment. We also use technical data like your IP address to understand how our site functions across browsers and operating systems — not to identify you personally, but to keep the experience reliable and responsive. If you subscribe to our newsletter, we’ll send updates only with your explicit permission, and never for unrelated purposes.

How You Control It

Your consent guides how we act. When you share details to complete a transaction or confirm delivery, that implies permission for those specific operational uses. For marketing — like newsletter updates — we require clear, separate permission. And at any time, you may withdraw consent for marketing or request adjustments to how we handle your information. If you’re subscribed to our newsletter, you may opt out whenever you choose — no conditions apply.

When & How It Changes

This Privacy Policy may be updated to reflect practical or legal developments. Any revision takes effect immediately upon being posted on this page. In the event of a merger or acquisition involving NOVEVIO, your information may transfer to the new entity solely to maintain service continuity and fulfill existing orders — not for unrelated reuse.

How to Reach Us About It

You have the right to access, correct, amend, or delete your personal information. You may also register a complaint or request more detail about how your data is handled. Reach out to us at cs@novevio.com — we’ll respond promptly and help resolve your request.