TERMS OF SERVICE
Terms of Service
Welcome to Novevio. By accessing and using our website, you signify your agreement to the following Terms of Service. If you do not accept these terms, please refrain from using our site or services.
1. Service Eligibility and Usage
To use our website, you must be of legal age in your jurisdiction. By placing an order, you represent that you meet this requirement. You agree to use our services solely for lawful purposes and must not transmit any malicious code, viruses, or destructive software. Any violation of these terms will lead to an immediate termination of your access to our services.
2. General Conditions
We reserve the right to limit or refuse service to any individual for operational reasons. While we strive for accuracy, content on this site is provided for general information; reliance on such material is at your own risk. We reserve the right to modify or discontinue any part of our service, including pricing, at any time without prior notice. We shall not be liable for any modifications, suspensions, or price adjustments.
3. Orders, Billing, and Taxes
We reserve the right to limit or cancel orders that, in our judgment, appear to be placed by resellers or distributors, or those exceeding reasonable quantities per household. You agree to provide accurate and current account and billing information. Please note that product prices exclude taxes. Applicable taxes (ranging from 0% to 30%) are calculated automatically at checkout based on the shipping destination and local tax regulations of your region.
4. Third-Party Tools and Links
Our site may provide access to third-party tools or direct you to external websites. We do not monitor, control, or endorse these resources. Your use of such tools is at your own risk, and we assume no liability for any issues arising from your interaction with third-party content.
5. User Submissions and Feedback
If you send us creative ideas, suggestions, or other materials, you grant us the right to use, edit, and distribute them in any medium without obligation to provide compensation or confidentiality. You are responsible for ensuring that your submissions do not violate third-party rights or contain illegal content.
6. Disclaimer of Warranties and Limitation of Liability
Our services are provided on an "as is" and "as available" basis. We do not guarantee that the service will be error-free or uninterrupted. To the maximum extent permitted by law, Novevio and its affiliates shall not be liable for any damages—including lost profits, data loss, or incidental damages—arising from your use of our site or products.
7. Indemnification and Termination
You agree to indemnify and hold harmless Novevio and its partners from any claims arising out of your breach of these Terms of Service. This agreement is effective until terminated by either party. We reserve the right to terminate your access at any time if you fail to comply with these terms.
8. Governing Law and Policy Updates
These terms are governed by the laws of Hong Kong. We may update these Terms of Service periodically. Your continued use of the website following any changes constitutes your acceptance of the new terms.
9. Contact Us
Should you have any questions regarding these Terms of Service, please reach out to our support team at cs@novevio.com.